
State Farm® Insurance Agent Mick Butler
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Thushara Raja (TONY)
October 16, 2025
""Grace and State farm staff has been incredibly helpful and patient in assisting me with getting started on my commercial auto/renters policy! She is proactive about communication and in the few years I’ve had insurance policies with them, I’ would recommend to others who looking for auto insurance they have great deals 🤝"
"Thushara, Thank You for the five stars and the very kind words we truly appreciate them!"
Stephen Moss
October 10, 2025
"Very professional and helpful. She listens to your every need and tries to help with any and all problems and is very good at resolving them as well."
"Thanks Stephen! We always try to go above and beyond the expectation. We appreciate your kind words and five stars."
Kavita Ramnath
October 7, 2025
"Grace has been incredibly helpful and patient in assisting me with getting started on an auto/renters policy! She is proactive about communication and in the few years I’ve had insurance policies with them, I’ve had nothing but pleasant and professional interactions with her and the other agents at this office."
"Hey Kavita, it's always nice to hear positive feedback like this , and we truly appreciate you putting your trust in us to provide all of your insurance needs. Thanks for the five stars too!"
Vin Sorriento
September 29, 2025
"Called to make some changes with current policy & Angelina was EXCELLENT! She was very attentive & helped me in a very timely manner. Thank you!"
"Vin, thank you for the five stars and kind words. We really appreciate you trusting us with your insurance needs. -Mick Butler, Mick Butler State Farm Troy NY"
Nick Bulson
September 29, 2025
"Great insurance agent always responsive to my insurance needs."
"Hey Nick, Thank you for the five stars and kind words, we really appreciate it."
Brenda LaFave
September 25, 2025
"I worked with Grace to increase our homeowner coverage. She was very pleasant and spent a significant amount of time reviewing what we wanted. We would highly recommend Grace for any services you need."
"Thank You so much Brenda, we really appreciate you taking the time out to leave us such a nice review, and trusting us with your insurance needs. "
Diane Williams
September 17, 2025
"Thank you Grace for helping me with a report, I couldn't have done it without you. You are very good at your job, Mr. Butler Grace deserves a raise. She was a blessing to me today."
"We agree, Grace is pretty great! Thanks for the five stars and the very kind words."
Derek Wright
September 12, 2025
"Grace from Mick Butler Insurance was extremely helpful in helping me bundle and switch my homeowners insurance! I got all the information quickly, she was extremely upfront and she immediately sent me the documents I needed for my mortgage company! Thanks Grace!"
"Hey Derek, we really appreciate the five stars and kind words. "
Anthony Ferris
September 12, 2025
"Great service, great staff!"
"Thanks for the five stars and kind words Anthony."
Duane Connally
September 4, 2025
"This branch does not care about their policy holders. They massively overcharge compared to other insurance companies and other state farm branches. After getting a new card my account on auto pay was not notified once in two months that a payment didn’t go through. Now my insurance is lapsed over 40 dollars after being charged 400 a month for 4 years. The same policy with a different company now costs me 120"
"Duane, we care about all of our policyholders in fact we always go the extra mile to ensure they are happy with our service. However sometimes our efforts are unwanted and ignored, I'm sorry that you felt the need to leave a bad review, and I wish you the best with your new insurance company."
Madeline Elmore
September 2, 2025
"Grace treated me incredibly well when I ran into issues with my car insurance! She made my stressful situation much easier and really helped me out. This office has been a pleasure to work with."
"Madeline, Thank you so much for the five star review, and the kind words. We truly appreciate it."
Teresa Hickey
August 11, 2025
"Just a quick shout out to Grace Butler thanking you for your outstanding customer service and taking all the time you did to be as through as you were explaining my insurance needs . My first experience with State Farm and certainly won’t be my last . Thank you again Grace !!"
"Wow, Thanks Teresa! We really appreciate the five stars and kind words. We also appreciate you trusting us with all of your insurance needs. "
Ray Buchholz
August 5, 2025
"Transfer insurance from one boat to another. Transaction went smoothly. All by phone and email."
"Thanks Ray, we appreciate the five stars and always try to serve our customers in the way they want to be served on the phone, text, email, or in person we are here. Thank you for allowing us to take care of your insurance needs."
Carlson Ituka
July 28, 2025
"I have been a customer for over 5 years. I have received excellent services. I’ll recommend them everyday."
"Hey Carlson, Thank you for your loyalty, kind words, and five stars. We really appreciate any recommendations as well. Thank You."
alyssa plakas
July 25, 2025
"Both Mick and Grace are always very pleasant to deal with. They always treat my as if I am their only client. They will go out of their way to help with you any and all of you insurance needs."
"Alyssa, thank you so much for the review. We are so fortunate to be able to serve your insurance needs. We always try to do our best, to be the best. Again Thank You."
Nina Lawrenson
July 25, 2025
"Grace was quick and efficient the way you want insurance to be ."
"Thank you Nina for the five stars and kind words. We appreciate you allowing us to take care of all of your insurance needs."
Hilarie Weed
July 18, 2025
"Anytime I have contacted my agent, the response has been prompt, efficient, and professional! I highly recommend Mick Butler and Grace for all your insurance needs!!"
"Hilarie, Thank you so much for the five stars and kind words. We try our best to be the best. Thanks for allowing us to provide your insurance needs."
Curtis Scepkowski
July 16, 2025
"Very helpful very professional Grace is a lifesaver"
"Hey Curtis thanks for the five stars and kind words we really appreciate it."
Gregory Casey
July 7, 2025
"Very helpful! Grace went above and beyond in helping us with our home insurance."
"Thank you for the five stars and kind words Gregory, we always strive to be the best in what we do. Thank you for trusting us to handle your insurance needs."
Rick Fu
July 3, 2025
"very professional"
"Thank you so much for the five stars and the kind words we truly appreciate them."
Lynda Fifield
June 25, 2025
"Grace has been extremely helpful to me and my coworkers while needing to obtain policies on our residents behalf. She is efficient and speedy! She always follows back up with us. We truly appreciate her professionalism!"
"Lynda, Thank You for the five stars and kind words. We are always trying to raise the bar when it comes to customer service, and it's always nice to hear about great experiences. We appreciate you! Thanks. -Mick"
Cruella
June 17, 2025
"Very nice and super friendly!!"
"Thank you for the five stars and the kind words!!! We appreciate you trusting us to take care of all of your insurance needs."
Patrick Egan
June 11, 2025
"Grace and Mick were great, very helpful. They got my home owners insurance quickly for my closing. I also went to them for my car and umbrella policies. They were able to get me great pricing and it is nice because they are local. I would recommend them to anyone who needs insurance"
"Thanks for the five stars and kind words Patrick we really appreciate it. We also appreciate you putting your trust in us to take care of your insurance needs. Thank You."
Jianye Peng
June 6, 2025
"grace is great"
"Thanks for the five stars Jianye! We think Grace is great too."
Samantha Smith
May 30, 2025
"I’ve been with them since 2016. They have always been great with me They are the best insurance company agents out there"
"Thanks for the kind words and five stars Samantha! We appreciate you being such a loyal customer for all of these years. Thank You. -Mick Butler, Mick Butler State Farm Troy NY"