State Farm® Insurance Agent Mick Butler

"I'm thank you for Tina getting me set up with my policy when I move back home but over the months or today I found out that she is no longer with State farm but Nick up on hoosick Street in Troy, New York. I called today because I had a concern in my policy. I was told today I had accidents and violations on my records. Then I was told to go to DMV because it was DMV. That was important. Come to find out when I got my abstract today it was no such thing. All my violations was old from like 15-20 years ago. The fact that I'm being held over my head for old violations is crazy that my policy went up and I wanted to know why. So when I got my abstract eye I came to the office to show it to them. When I got there I wasn't told I'll be with you in a minute. The little girl sat on the phone and was just talking. I guess to another customer. I'm not sure she call her father. Her father came in well right past me. I said hello. He didn't say hello back. He's still there for a minute and say can I help you? I said yes I was here because I wanted you to see if you can go over my policy with me. He told me that no he was not going to go to my policy with me. He told me his daughter went over with me he said I called several times which I only called a few times. He told me nothing was going to change about my policy going up that he looked at me and say don't. I got a DWI on my record which that's been over almost 20 years so I'm very disappointed and feel disrespected especially when told me he think I should find a new agent office. And this is the first time me meeting him......and I all I'm going to say may God bless his soul."

"Mick and his team, especially Grace, have been extremely helpful! From the moment I started working with them, they’ve been responsive, informative, and always easy to reach whenever I have questions. Their support made my move to New York so much smoother, especially with helping me switch over my insurance without any hassle. I truly appreciate their professionalism and friendly service—highly recommend!"

"I appreciate how responsive State Farm has been both for our family’s home and auto insurance, Both Tina and Grace have worked well with us offering very good customer service."

"I called and asked for a quote for home owner insurance and had the pleasure of speaking with Grace. She was not only informative but helpful and knowledgeable. I would highly recommend State Farm for your home insurance needs and there quote was $300 less"

"After price shopping with other contacts, I went with this office for fair rates. Since then, working with Tina from Mick Butler's office has been easy, smooth and in many ways a collaborative experience. I now have multiple policies with them. It's the only place I do insurance in Troy."

"My policy was recently moved to this office and it has been an amazing experience. Tina was awesome and got me all set up. Working the life insurance specialist was wonderful! He answered all of my questions and helped me find the best policy for my family!"

"Tina has been amazing with helping navigate rates. Beyond helpful"

"Awesome agency, whenever I need help they are always there for me. 5 stars all the way!"

"I was in a unique situation that made it quite difficult for me to get auto insurance. After many companies couldn’t accommodate me or my cars… StateFarm came through. Not only did they give me a policy but the price was much cheaper than any policy I’ve had or been quoted in 6 years. THANK YOU SO MUCH"

"I absolutely would recommend Mick Butler and his State Farm team anytime. They are a wonderful group of people - especially Mick, Tina & Grace. Their rates are awesome. They are kind and helpful and help in lightning fast speed. Rock on Mick & State farm!!!!!!"

"My fiancé and I have been with Statefarm for a long time and we’ve always had excellent customer service, especially from Tina! She and everyone in the office have always been quick to answer our questions and make us feel like we’re #1 on their priority list. Thank you to everyone on Mick Butlers team for being great!👍🏻"

"A company with excellent customer service and they answer the phone instead of an answering service"

"One of the best State Farm Agencies in the area. Grace and Tina are super sweet and very customer service oriented. His office is a very friendly comfortable environment. Five stars all the way!!"

"Today I Phoned In With A Concern Needing Clarity.. The Representative Was Very Polite, Very Considerate & Followed Thru Removing The Concern, Providing Clarity, Efficient In Time Response & Very Sweet Right To The Thank You!!! Appreciate Her Very Very Very Much 4.8 🌟!!!!!"

"Always a great experience working with this team. Thank you for always being super helpful and answering all my questions"

"I’ve been with this agency for a very long time and anytime I need assistance Tina has been there to help. She goes above and beyond to answer all of my questions and helps me achieve what I’m looking to."

"I’ve been with them since 2016. They have always been great with me They are the best insurance company agents out there"

"Love Love Love Tina very professional,patient,she takes her time to help, very nice, laugh at my corny jokes and very understanding if you don't have a agent give her a try you want be disappointed"

"Excellent customer service and easy to deal with."

"I have dealt with Grace many times and she has always been amazing, the staff is great always."

"I had the opportunity to work with Grace. I just would like to say she was very professional about making sure I could get the best rate possible and she was very supportive. State Farm is a good insurance to have, but I’ll give Grace a A+ for her help, her support and her kindness. Keep up the good work Grace."

"Been with Mick and his team since 2021. Extremely professional, kind, thorough, and helpful group. Highly recommend them in any automotive or other insurance needs! Girls in the office really take their time helping customers and going the extra mile!"

"Easy to deal with. Awesome people"

"I switched to State Farm almost a year ago for my home and auto insurance. The customer service has been excellent and the rates were much lower than my previous company. Recently I worked with Tina to purchase renters insurance for my son. She was great and made the process quick and easy."

"It is always a pleasure working with Tina , She is always very responsive, professional and knowledgeable. I highly recommend her and this office.""